Why Law Firm Administrators Love ZenCase - ZenCase
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Why Law Firm Administrators Love ZenCase

ZenCase provides law firm administrators with the tools to drive efficiency and better work across billing, operations and finance.

picture of law firm administrator who became an operational hero with Zencase

Legal administrators are key to a successful legal practice as they oversee administrative tasks, staff, operations, along with billing and finance. 

As with any trade, the right tools can be literally instrumental in successfully executing tasks, providing better work and driving efficiency. Imagine a carpenter without a hammer. Legal administrators without proper legal practice management software are essentially “hammer-less” – and ZenCase’s features and tools were developed to put the nail in their problem areas and pain points.

Here are just a few examples of how ZenCase tackles common challenges faced by firm admins:

Time & Billing

The problem areas and pain points:

  • Attorney’s have difficulty executing billing on their own, adding unnecessary burden to admins & assistants
  • Credits are often not applied properly, leading to upset clients
  • Attorney’s don’t have visibility to billing, leading to frequent follow-ups with admins 

How ZenCase Solves this:

  • Prebill process is automated
  • Centralized visibility to current and past billing by client across the firm
  • Attorney’s are completely self sufficient to client billing & collections

ZenCase saves our firm days of work a month on our billing, collections and accounting.”

Sherry F.
Billing Manager, DSB&C

File and Document Management

The problem areas and pain points:

  • With files stored on personal computers, access can be lost by the organization
  • Limited file security and backup causing loss of critical files
  • Version control issues  

How ZenCase Solves this:

  • All documents and files centralized in the cloud for firm access and secure storage
  • ZenCase also integrates with your document management solutions including NetDocuments, iManage, Box and Sharepoint

Expense Management

The problem areas and pain points:

  • Difficulty tying expenses to specific matter or client
  • Poor accuracy of expense claims leading to client contention 

How ZenCase Solves this:

  • Expenses are linked to matter as soon as they are created, which is also linked to Time & Billing
To learn more about why ZenCase is the preferred legal billing, expense, and document management software solution for law firm administrators, review ZenCase for Administrators and Schedule a Demo.

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